Frequently Asked Questions

Sportef provides a 99.8% Uptime SLA for APIs.

Once you subscribed to a plan, the API credentials will automatically generated, you can find your API in your account

No, we do not offer refunds. If you are not satisfied with our service, please contact our support team and we will do our best to accommodate your request.

Please don’t hesitate to contact us at [email protected], if you want to ask a question or just to say hello.

We do not currently accept pre-payment, our plan subscriptions is on a month-by-month basis.

You can upgrade your subscription plan anytime, or subscribe to a new plan.

For custom requirements, please contact us.

Yes, Our engineering team is ready to help you with your project.

For security reasons you cannot change API key from your account, you can contact us to assist you.

The API currently supports two languages, English and Arabic.

To specify a language to return, add the language code in the API call, please see our documentation.

For security purposes we never resend your password.

You can use forgot password page to reset your password.

please note that our team will never ask you for your password.

You don't need a PayPal Account to pay for your subscriptions through PayPal.
You can use the option on the PayPal checkout page to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.